Returns & Exchanges

At Newbridge Silverware, we want you to be delighted with your purchase. If you are not completely satisfied, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Complete the returns form included with your original order, ensuring you specify whether you would like a refund or an exchange for a different item.

• 2.
  Package Your Item

  Place the item in its original Newbridge Silverware presentation packaging and secure it inside a protective shipping box to prevent damage during transit.

• 3.
  Ship to Newbridge

  Send your package via a tracked postal service to our Returns Department at Newbridge Silverware, Newbridge, Co. Kildare, Ireland.

• 4.
  Processing and Refund

  Once our quality control team inspects the returned item, we will process your refund or dispatch your exchange within 7-10 business days.