Frequently Asked Questions
Everything you need to know about your Newbridge Silverware experience.
What materials are used in Newbridge Silverware jewelry?
Our jewelry collections are crafted using high-quality materials including silver plating, rose gold plating, and yellow gold plating, often accented with exquisite crystals and hand-enamelled details.
How should I care for my silver-plated items?
To maintain the brilliance of your pieces, avoid contact with perfumes, hairsprays, and harsh chemicals. We recommend wiping your jewelry with a soft, dry cloth after each wear and storing it in its original packaging.
What are your shipping options and delivery times?
We offer worldwide shipping. Orders within Ireland typically arrive within 3-5 working days, while international deliveries can take between 7-14 working days depending on the destination.
Can I return an item if I am not satisfied?
Yes, we offer a 30-day return policy for most items in their original, unworn condition with packaging intact. Please note that for hygiene reasons, earrings cannot be returned unless faulty.
Do you offer gift wrapping and personalization?
Many of our products come in our iconic blue presentation boxes. We also offer engraving services on selected items to add a personal touch to your gift.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure payment options like PayPal for a seamless checkout experience.